Friday, October 12, 2007

The saga of the package

I mentioned before that Michael would be sending me a new(er) computer that he bought on eBay for me. Well, it is still not here. I forget how long it has been now - but it is well past four times the 6-10 days that we were told. A few weeks ago I got a letter written in Hindi. Since I haven't quite mastered Hindi yet (in other words, I have only learned how to say Thank you, OK, and names of some Indian foods) I took my letter to the front desk. The guy there told me that there was a package for me in Jaipur (state capital) and that I had to give notice for it to be sent to me. I asked how I should go about that and he pointed at the letter and said - well it says right here. I explained that I couldn't actually read the letter and so he told me to go to the post office.

At the post office they said that the package wasn't there. I asked how I could have it sent here and they seemed very confused and took the letter and several of them had a little conference in the back, huddled around my Hindi letter. One guy came back to me and said, "Come tomorrow." I asked what time and he said, "10 o'clock." Then another guy came from behind the counter and said, "Come two three days." I said, "um... ok?" Then the guy in the cage (I don't know why but they keep one guy in a cage.) yelled out, "Come tomorrow." I decided two out of three wins and came back the next day. They told me that the package wasn't there and to "come two three days." I asked why the letter had been sent. It didn't seem likely that they had sent me a letter to inform me that I would be receiving a package. So they called Jaipur and handed me the phone. The guy on the phone told me that they needed to inspect the package but before they could open it- I had to give permission. I said, "Ok, you have my permission." He said he needed it in writing. I asked what the letter needed to say but he didn't understand me and so he hung up. I had one of the guys at the post office call him back and asked them to write the letter for me. They agreed, I signed, and they said, "Come two three days." After a couple weeks of me checking in every two or three days, I asked them to call Jaipur again. The people in Jaipur said they were still inspecting it and that I should (you guessed it) "Come two three days." This was around the 30 day mark from when Michael sent the package - which was the point at which he could file a claim for the insurance we took out on the package. So, we have officially given up and learned our lesson. Don't send electronics to India.

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